Job Description

Broadview at Purchase College

GENERAL SUMMARY:

A unique opportunity exists to join a team in creating a vibrant senior learning community on the campus of Purchase College, State University of New York. The residents of this university-based retirement community will be able to enjoy the many amenities of the college including the renowned Neuberger Museum of Art, the Performing Arts Center, the academic and athletic facilities, and the park-like campus. They will be able to enjoy all these benefits while living in a village designed specifically for their interests and needs. As part of the Purchase College community, Broadview residents will enjoy both formal and informal programming and collaborative opportunities designed to promote intergenerational engagement with members of the college community, ranging from classes and mentoring to providing employment opportunities for students. Broadview will offer the full continuum of services, inclusive of Independent Living, Assisted Living, Enhanced Assisted Living, and Memory Care.

INCLUSIVE AND COLLABORATIVE CULTURE: 

We are dedicated to promoting diversity, equity, and inclusion. Diversity is the commitment to a community of equity and access through the acceptance of all aspects of human difference. This includes but is not limited to age, disability, race, ethnicity, gender, gender expression and identity, language heritage, national origin, sexual orientation, religion, socioeconomic status, status as a veteran and worldview. Broadview at Purchase College is proud to be SAGE CARE certified, and all employees will be provided with SAGE CARE training. Broadview at Purchase College is committed to integrating various cultural and social perspectives to engender excellence and to creating a collaborative culture in order to provide an exceptional experience for every employee and resident.

POSITION SUMMARY:

The successful Administrative Assistant must first and foremost be extremely reliable, pro[1]active and have superior customer service skills.

This position requires a responsible individual who can commit to being at work, on time and who has at least 3 or more years previous experience working in the customer service field.

Knowledge of EVS is a plus EXPERIENCE & EDUCATION REQUIREMENTS:

• Minimum 3 to 5 years’ experience in experienced in scheduling & customer service. • High school diploma/GED
• Must possess a current, clear and valid driver’s license.
• The ability to speak, read, write and comprehend the English language.
• Manage all communication methods (emails, phone, mail, work order software, etc.), answer all incoming calls; take and deliver incoming messages as directed.
• Schedule and follow – up on all resident issues regarding their apartment.
• Communicate information to staff as needed, maintain confidentiality and be a trusted team member.
• Manage an active, comprehensive calendar and coordinate all logistics.
• Anticipate the needs of the Manager and constantly maintain flexibility to handle anything that may arise throughout the day; maintain an excellent track-record of follow-up to detail.

JOB DESCRIPTION

• Ability to multi-task without getting overwhelmed.
• Daily monitoring of attendance for EVS staff
• Weekly and monthly distribution of resident gift bags.
• Daily staff reporting of all cancelations of cleaning services.
• All project extra cleaning services must be placed in Workhub daily.
• Daily monitoring and updating of all cleaning schedules and 30-day away schedules and updated changes in the schedules distributed to staff.
• All assigned radios placed on charged daily at the end of the shift and distributed daily to lead staff and all new phones distributed in a timely manner and new updated phone list distributed to all leadership in a timely manner.
• Independent problem solver, who works well under pressure in a fast-paced environment with shifting priorities.
• Excellent time management and organizational skills with the ability to prioritize work.
• Additional duties as assigned.
• Must be Proficient and have advanced Excel skills.

Physical activities of the position may include:

• Lifts and carries up to 20lbs. with assistance occasionally

• Pushes and pulls up to 20lbs. with assistance occasionally

• climbs, reaches, bends and twists occasionally

• reaches, bends and twists occasionally

• sits, stands, and walks frequently

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