Call Center Customer Service Work From Home Job at Steven Lacey Concept Solutions, Dallas, TX

Z2w0Y0hSQ2IyQlFrZkg2Lzl2bUhCRDhNTGc9PQ==
  • Steven Lacey Concept Solutions
  • Dallas, TX

Job Description

CALL CENTER / CUSTOMER SERVICE (WORK FROM HOME)

Remote Position - Immediate Start Available

Position Overview

Work From Home Call Center Customer Service Representative needed to handle high-volume customer calls. Provide exceptional service while working remotely with full training and support.

Key Responsibilities

  • Handle inbound customer service calls professionally
  • Resolve customer inquiries and complaints efficiently
  • Process orders, payments, and account changes
  • Provide product information and technical support
  • Meet call handling time and quality metrics
  • Document customer interactions accurately
  • Follow call center scripts and procedures

Requirements

  • High school diploma or equivalent
  • Previous call center or customer service experience preferred
  • Excellent verbal communication skills
  • Strong listening and problem-solving abilities
  • Ability to work in fast-paced environment
  • Reliable internet and dedicated quiet workspace
  • Professional phone presence

Technical Requirements

  • Computer with Windows 10/Mac OS
  • High-speed internet (minimum 25 Mbps)
  • USB headset with noise cancellation
  • Landline phone connection preferred
  • Backup internet connection recommended

Compensation & Benefits

  • $16-20/hour based on experience
  • Weekly pay available
  • Performance bonuses and incentives
  • Health insurance after 90 days
  • Paid time off accrual
  • Employee assistance programs

Schedule Options

  • Full-time: 40 hours/week
  • Part-time: 30+ hours available
  • Various shifts: 6 AM - 10 PM
  • Weekend availability required
  • Shift differential for evenings/weekends

Training & Support

  • Comprehensive paid training program
  • Ongoing coaching and development
  • Remote team support and supervision
  • Career advancement opportunities

Job Tags

Weekly pay, Full time, Part time, Immediate start, Remote job, Work from home, Shift work, Weekend work, Afternoon shift,

Similar Jobs

JET'S PIZZA MI060

Driver Job at JET'S PIZZA MI060

Job Title: Driver Location: [Company location] Job Type: Full-time Reports To: Transportation Manager Summary: We are seeking a reliable and responsible individual to join our team as a Driver. The Driver will be responsible for safely transporting company ...

Radius Recycling

Environmental Technician I Job at Radius Recycling

The Environmental Technician I (ETI) reports directly to the Environmental Manager (EM), or the Sr. Environmental Manager (SEM) assigned to...  ...background including environmental science, chemistry, geology, biology or sufficient education or experience in technical field... 

Centstone HC

Occupational Therapist - School Based | Contract Role Job at Centstone HC

 ...Occupational Therapist - School Based | Contract Role "We are seeking a School Occupational Therapist for a 42-weeks travel/contract assignment in Federal Way, WA 98003. Both local and traveler candidates are welcome to apply." Job Details: Shift... 

MCPT

Kinesiologist Job at MCPT

 ...assistant to the doctor. Hours: MWF 8 am to 4pm ( more hours available) Starting pay $22. per hour. Four year degree in Kinesiology required Job Type: Part-time Pay: $22.00 per hour Expected hours: 24 per week Schedule: ~8 hour shift ~ Monday to... 

Kaiser Permanente

Nurse Consultant PICU Job at Kaiser Permanente

 ...analyzing audit related reports and providing consultation on non-compliance.Essential...  ...departments and Senior Leadership at divisional, regional, and local levels as consultant on...  ...preferred. Graduate of accredited school of nursing required. Current California RN license...