Customer Service Representative Job at Foundever®, Sumter, SC

aDFvYkdCcVYyaFlwZG5HeTl2cUhCRG9GS2c9PQ==
  • Foundever®
  • Sumter, SC

Job Description

Banking Customer Service Representative

Join our dynamic team at Foundever in Sumter, SC where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join us on-site at our office located at 1057 Broad Street, Suite B, Sumter, SC 29150. Please note that candidates must reside within commuting distance to our office.

Join Foundever's night shift. Work while the world sleeps with quiet nights, calm commutes, and your days are wide open.

Job Overview 

As a Customer Service Representative at Foundever, you will play a vital role in supporting one of the largest insurance and banking providers in the U.S. You will assist customers with their entry-level banking and financial needs while contributing to a team-centric environment. We believe in investing in our people, which is reflected in our robust paid training program and numerous growth opportunities. Notably, 84% of our managers have been promoted from within.

Why You Should Join Us

  • Competitive Pay: Starting at $17/hour, with paid training at $15/hour.
  • Work Schedule: Minimum 40 hours per week, with weekend availability as needed. 
  • Comprehensive Benefits: 401(k), medical, dental, vision, wellness programs, paid time off, and employee discounts.
  • Growth Opportunities: Clear pathways for career advancement within the company.

What We’re Looking For

  • Location: Must reside in Sumter, SC, or within commuting distance
  • Night Shift: Seeking Night Owls for overnight shifts.
  • Age Requirement: Must be at least 18 years old
  • Education: High school diploma or GED equivalent is required
  • Experience: Preferred 6 months to 1 year of relevant work experience
  • Availability: Must have flexible availability during operating hours
  • Customer Service Skills: A professional attitude and aptitude for customer service are essential

Key Skills

  • Tech-Savvy: Proficient in navigating system tools to search for information and answers
  • Customer Service Excellence: Demonstrated ability to deliver exceptional service consistently
  • Reliability: Dependable and responsible, with a strong commitment to your role
  • Critical Thinking: Capable of assessing situations and developing empathetic solutions
  • Service Orientation: A personal drive to serve others with compassion and professionalism
  • Organizational Skills: Strong organizational abilities to manage tasks effectively
  • Self-Motivated Learner: Ability to independently learn and successfully pass the paid training provided by Foundever.

About Foundever

Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

Military Partners

We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce. 

Equal Opportunity Employment (EEO)

Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity, and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.

Interested in Becoming Part of Our Team? 

Visit us at and connect with us on Facebook , LinkedIn , and Twitter . 

Job Tags

Work experience placement, Work at office, Local area, Sleeping nights, Flexible hours, Shift work, Weekend work,

Similar Jobs

Bay Mills Community College

Early Childhood Education Faculty & Program Coordinator Job at Bay Mills Community College

 ...opportunity to master the course objectives. Provide course syllabi which include specific measurable course objectives, explicit grading criteria and scale, prerequisites, student responsibilities, sequencing of instruction, assignments, etc. Assess students'... 

Worldwide Flight Services

CCTV Specialist Operator Job at Worldwide Flight Services

 ...luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our...  ...Security and Safety Operations Specialist will monitor all accessible CCTV Systems across North American WFS network from the centrally... 

Mangrum Career Solutions LLC

Industrial Metal Product Spray Gun Painter - Pay is $18 to $25 per hour Job at Mangrum Career Solutions LLC

 ...Industrial Metal Product Spray Gun Painter At least one year of pneumatic air tool and paint spray gun experience is required Pay is $18 to $25 per hour, depending on experience level Work hours are 7:00 am to 3:30 pm Monday through Friday Must be a United... 

Carle Health

Social Worker LSW - Co Responder Social Service Unit Job at Carle Health

 ...This position will be a part of the City of Peoria Social Services Unit (SSU). SSU personnel are tasked with assisting those who come into contact with, or are...  ...will consist of supervision of Licensed Social Workers and Licensed Clinical Social Workers, clinical oversight... 

Woodbury Corporation

Banquet/Event Server Job at Woodbury Corporation

 ...401(k)~ Employee discounts ~ Flexible schedule Banquet/Event Staff (SpringHill Suites by Marriott Grand Island) Benefits:...  ...great experience when dining and/or meeting at the hotel. Banquet Servers are responsible for positive guest interactions while serving guests...