Job Description

POSITION SUMMARY:

This position is responsible for effectively assisting food and beverage services and aiding in the overall logistics of the banquet events by way of set-up, clear communication, teamwork and break down/clean up of events while maintaining the company’s standard for excellence. Furthermore, it requires the individual to be accommodating to all guests while circulating the room/venue anticipating the needs of the guests and responding politely to their requests.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Inclusive of but not limited to the following. Other duties may be assigned by management.

⯀ Maintain a professional appearance and mannerism.

⯀ Maintain sense of urgency when on the service floor.

⯀ Maintain back of the house, front of the house and side work duties for overall 

productivity of catering events.

⯀ Assist with collecting all event equipment, including but not limited to, flatware, china, 

glassware, serving utensils, sternos, chafers, etc.

⯀ Assist with preparation, set-up and break down of event space

⯀ Comply with Health Department rules & regulations

⯀ Provide friendly and courteous service at all times

⯀ Remain present and available during the entirety of the event

⯀ Clean and return event equipment to proper storage location after each event

⯀ Adhere to strict grooming standards 

⯀ Adhere to all company policies

⯀ Adhere to all state and local laws

⯀ Reliable transportation to and from event venues within 50 miles of Asheville

KNOWLEDGE, SKILLS, AND ABILITIES:

⯀ Attention to detail and consistency in every aspect of service 

⯀ Positive customer service oriented attitude

⯀ Strong knowledge of food and beverage sanitation practices

⯀ Sense of urgency and commitment to quality

⯀ Able to undertake and complete multiple tasks simultaneously

EDUCATION AND/OR EXPERIENCE:

⯀ High school diploma or GED equivalent required

⯀ Minimum of 1 year food service experience required

⯀ Knowledge of catering services and terminology

⯀ Must speak and understand English well enough to converse with customers

teammates and supervisors

PHYSICAL REQUIREMENTS:

⯀ Frequently lifting/pushing/pulling objects up to 15 pounds, occasionally 

lifting/pushing/pulling objects up to 30 pounds, rarely lifting/pushing/pulling objects up 

to 75 pounds (with assistance)

⯀ Ability to stand and walk for extended periods of time

⯀ Manual dexterity to handle food service equipment such as utensils, plates, etc

⯀ Ability to work in a high pressure, fast paced environment

Twisted Laurel Downtown is a locally owned, independent restaurant serving up your favorite Meditterranean-inspired classics as well as Executive Chef Tom LaFauci’s interpretations of casual, creative comfort foods including his housemade pastas, a wide variety of other entrees, yummy sandwiches, tasty salads, our stone hearth pizza pies, and so much more. We are open Tuesday through Saturday for lunch and dinner, as well as for fresh, craft cocktails, desserts, dozens of beers on tap, and an extensive wine selection that can all be enjoyed either inside our beautiful dining room, outside on our dog-friendly patio, for pickup, or delivery. It is also home to The Daphne Room - a premier, fully-furnished, private event space with state-of-the-art Audio/Video offerings, full bar, staffing options, and customizable catering.

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