Job Description

About the Role

The Sportsbook Ticket Writer is responsible providing excellent customer service by accepting wagers for various sports events and verifying and cashing winning sport book tickets.

Position Responsibilities

• Accurately input patron wager requests into the sports wagering system
• Manage a cash drawer for accepting sports wagers and paying out winning tickets
• Maintain an appropriate understanding of popular wagers, odds, and bet types for various sporting events. Stay apprised of major leagues, teams and player news.
• Communicate wagering rules to patrons and respond to any patron questions or concerns
• Be aware of any unusual betting patterns that may indicate a violation of betting guidelines and report to the Shift Manager
• Detect any customer who may be at risk of Responsible Gambling issues and report to the Shift Manager

Essential Functions

• Physical Requirements: Stand for the entire shift and move throughout the property.

• Flexible Schedule: Must be able to work flexible shifts including nights, weekends and holidays.
• Environmental Exposure: Work in a casino environment with exposure to secondhand smoke, excessive noise and stress related to servicing customers.
• Physical Ability: Lift, push and pull up to 20 pounds.

Requirements

• Minimum one (1) year prior cashiering/money handling experience preferred.

• Excellent communication and organizational skills
• Strong interpersonal and problem-solving abilities
• Must be computer competent with the aptitude to learn new systems.
• Ability to work well under pressure in a fast-paced environment

Benefits

• Paid Time Off

• Training & Development
• Free Meal while on shift
• Free Parking
• Pay Rate: $15.49/hour

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